Calek Ltd

Privacy Policy

Effective Date: 1 September 2023

At Calek Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website or interact with our services. By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1. Personal Information:

  • Contact Information: Name, email address, phone number, postal address.
  • Professional Information: Company name, job title, and other relevant business information.


1.2. Usage Data:

  • Information about your interactions with our website, including your IP address, browser type, pages visited, and access times.


2. How We Use Your Information

We may use your personal information for the following purposes:

  • To provide and improve our services, including bid writing consultancy.
  • To communicate with you, respond to inquiries, and provide customer support.
  • To send you important updates, newsletters, and promotional materials (if you have opted-in to receive them).
  • To analyse and monitor website usage, improve our website's functionality, and enhance user experience.


3. Information Sharing

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: We may share your information with third-party service providers who assist us in delivering our services (e.g., email marketing, analytics, IT support).
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests from government authorities or law enforcement agencies.


4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to collect information about your browsing activities. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect your user experience.

5. Data Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of online transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Your Choices

You have the following rights regarding your personal information:

  • Access: You can request access to your personal data that we hold and request that it be corrected, updated, or deleted.
  • Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in our emails.


7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or maintain personal information from children.

8. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with a revised effective date.